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1. The Service technician will diagnose the fault and advise you if it is not covered under warranty and provide you with an estimated cost to repair the fault. If you agree to proceed with the repairs then the technician will proceed as instructed. If you choose not to proceed with the repairs please note that the initial $121.00 call out fee is still payable.
2. Payment of Call out fees and / or repairs is required to be made at time of site visit and can only be processed via credit card.
3. Where a warranted fault is identified the call out fee and additional charges will be provided free of charge, however some fees may still apply depending on the products warranty (refer to your product manual for more details).
1. Replacement parts supplied under this express warranty are warranted to be free from defects in materials and workmanship for the remainder of the warranty period or for 12 months from the supply of the replacement, whichever is longer.
Please tick this box if you are agree to proceed on these terms: